Senior
Account Manager
Overview
We are a dynamic 360 Creative Agency poised to revolutionize the creative and tech industry with our innovative approach and cutting-edge solutions. We are looking for a proactive and talented Account Manager to join us and manage client relationships effectively.
About The Job
The Account Manager will be the primary point of contact for our clients, ensuring that all deliverables are on time and meet client expectations. This role involves coordinating with various departments, following up on designs, content, and marketing activities, and maintaining a high level of client satisfaction. The Account Manager will play a critical role in the successful delivery of our projects.
Responsibilities
- Client Management: Serve as the main point of contact for clients, managing day-to-day communications and ensuring their needs are met.
- Project Coordination: Follow up on design, content, and marketing tasks to ensure timely delivery of high-quality work.
- Project Management: Manage multiple projects simultaneously. Familiarity with project management software like Clickup, Jira and agile methodologies.
- Deliverables Oversight: Monitor the progress of all deliverables, ensuring they meet the agreed-upon standards and timelines.
- Client Satisfaction: Ensure a high level of client satisfaction by addressing any issues promptly and maintaining strong, positive relationships.
- Reporting and Feedback: Provide regular updates to clients and internal teams, gathering feedback to improve processes and outcomes.
- Problem Solving: Identify potential issues and implement solutions to keep projects on track.
Qualifications and Requirements
- Education: Bachelor’s degree in Marketing, Business, Communications, or a related field is preferred.
- Experience: Minimum of 3-5 years of experience in account management or a similar role, preferably in a creative or digital agency.
- Skills:
- Strong organizational and project management skills.
- Excellent communication and interpersonal abilities.
- Ability to manage multiple projects simultaneously and meet deadlines.
- Proficiency in project management tools and software.
- Problem-solving skills and a proactive approach.
Benefits
- Innovative Environment: Be part of a creative and forward-thinking team.
- Remote Work: Enjoy the flexibility of working remotely from anywhere.
- Career Growth: Opportunity to shape the creative function and grow with the company.
- Diverse Projects: Work on a variety of projects for different clients across multiple industries.
- Collaborative Culture: Join a supportive team that values creativity and innovation.
Let’s talk about you
30min free
consultation !
Book a 30-minute discovery call to explore possibilities together